Role: Shared Services, Commercialization, and Technology Oversight

Mandate

To oversee the design, commercialization, rollout, and performance of SCK’s shared services portfolio, while providing Board-level oversight of technology strategy, cybersecurity, and digital innovation.

Key Responsibilities

• Oversee development and rollout of shared services, including Payments as a Service, Core Banking as a Service, alternative channels, and CLSF-related solutions.
• Approve service onboarding criteria and SACCO participation models.
• Monitor service performance, adoption, and customer (SACCO) satisfaction.
• Review pricing, bundling, and go-to-market strategies.
• Oversee operational readiness, business continuity, and disaster recovery.
• Approve ICT strategy aligned to SCK’s shared services vision.
• Oversee SDSP architecture, integrations, and vendor selection.
• Monitor cybersecurity, data protection, and ICT regulatory compliance.
• Recommend strategic partnerships and major technology investments to the Board.

Composition

• Vice Chairperson (Chair)
• Two (2) Board Directors
• The Business and Technical Advisory Council (BTAC) Chairperson attendance is by invite
• Project Director(in attendance)
• Business Development Shared Services Representative(in attendance)
• Information Technology Shared Services Representative (in attendance)